About Richard N. Knowles & Associates, Inc.

Richard N. Knowles

Richard N. Knowles

Over the course of 36 years in safety, management, and leadership within a large organization, I began to see that the most important lessons about organizations could not always be found in conventional leadership theories. That realization led me into 25 years of studying Systematics, Chaos, Complexity, Complex Adaptive Systems, and Complex Responsive Processes.

Claire Knowles standing in front of a waterfall

Claire Knowles

Over the course of 36 years in safety, management, and leadership within a large organization, I began to see that the most important lessons about organizations could not always be found in conventional leadership theories. That realization led me into 25 years of studying Systematics, Chaos, Complexity, Complex Adaptive Systems, and Complex Responsive Processes.

Three ways we can help you and your organization

Each grew out of decades spent inside real organizations solving real problem.
Pick the starting point that matches what you're facing.

The Process Enneagram©

The Process Enneagram© is the only process and map of engagement we know of that helps people to solve complex problems, build the social connections they’ll need to do the work and release the emotional energy and commitment to do the work quickly and well.

Around the world, practitioners, consultants, and facilitators are discovering the power of the Process Enneagram© in their work and leadership, and using it to create extraordinary results.

If you’re interested in exploring the Process Enneagram© or connecting with others who are using it, contact us. We’d be happy to help you make a connection in your part of the world.

Self-Organizing Leadership©

Our work centers on creating a dynamic balance among three dimensions of sustainable leadership, Self-Organizing Leadership©, Operational Leadership, and Strategic Leadership. At the heart of this approach is Self-Organizing Leadership©, which creates new possibilities for people and organizations to understand themselves, navigate change, and transform from within.

This perspective is grounded in more than 34 years of practical experience in safety, personnel administration, manufacturing, and leadership, combined with more than 20 years of consulting with organizations facing real and often complex challenges.

At its core, our work is about helping organizations discover that meaningful transformation is not something imposed from the outside. It emerges from within, through people, relationships, leadership, and the willingness to see new possibilities.

Safety Leadership ProcessTM

We are here to help you greatly improve the odds on workplace safety with our robust, proprietary, proven Safety Leadership Process™. You can try to pound on your people to improve performance, but this is very hard and will only get you to minimal compliance. OR, we can show you how you can partner with your people to achieve excellence – in workplace safety and every other aspect of your business.

When you get your leadership processes on workplace safety “right,” everything else gets “right,” as well.

Working professionally, openly and honestly together – with everyone in the workplace – is fundamental to improved performance throughout your organization. People want to be winners, and we can help you make that happen.

“I have used it (Process Enneagram©) in companies and communities in Australia, South Africa, Namibia, New Zealand, Canada, USA, Mexico, Japan, Malaysia, Thailand, Singapore, China, Germany and Indonesia with groups as diverse as coal miners and steel makers through to lawyers, accountants and those charged with shaping the future of South Africa for the next 20 years. In every single case, I’ve been able to achieve results that would have been unheard of using other processes."

Tim Dalmau, The Dalmau Network Group, Australia

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